You may visit the Intuitive Surgical website without telling us who you are or revealing any information that would identify you to us. However, you may choose to provide Intuitive Surgical with information, including personally identifying information (such as your name, street or email address, phone number, or similar information) in many different ways. For example, you may contact us about questions you may have about our products and/or procedures, register to receive notices regarding Intuitive Surgical products or services, or use our "Find a da Vinci" surgeon tool. To protect your safety, you should not provide Intuitive Surgical with any personal information that is not specifically requested, such as your personal medical history. We will use the information you provide to provide our services to you, to communicate with you, or to further personalize your experience on our site. Personal identifying information is used only for our legitimate business interests, including complying with applicable laws and regulations; to protect or exercise our legal rights or defend against legal claims; to protect the operation of our websites and other properties. We may share your personal information with our affiliates, business partners, service providers, actual or potential acquirers, and other limited and carefully screened third parties. We may also provide aggregate statistics about our customers, sales, online traffic patterns and related information to reputable third parties, but we will use commercially reasonable efforts to ensure that these statistics will not include any protected medical information or information that could be used to identify you.
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Third-Party Web Beacons
We use third-party web beacons from Piwik, Google and GetClicky to help analyze where visitors go and what they do while visiting our website. Piwik, Google and GetClicky may also use anonymous information about your visits to this and other websites to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used, please visit the individual sites: Piwik, Google and GetClicky.
We have implemented reasonable measures to help protect information you submit to us from loss, misuse, or unauthorized access or disclosure. Unfortunately, however, no data transmission over the Internet is certain to be 100% secure. As a result, while we strive to protect this information, we cannot guarantee its security.
We understand the need to protect children's privacy online (we define "children" as minors younger than 13 years of age). We do not knowingly collect or use any personal information from children. We do not knowingly allow children to register with us, order our products, communicate with us, or to use any of our online services. If you are a parent or guardian of a child and you become aware that he or she has provided us with personally identifying information without your consent, you should contact us at firstname.lastname@example.org. If we become aware that a child has provided us with personally identifying information, we will delete this information from our records.
You may, at any time, remove your personal identifying information from our current customer database. If you have submitted personal identifying information to Intuitive Surgical, and you wish to have it removed from our records, please email us at email@example.com. Because we back up our databases regularly, we may retain archival copies of information you have requested that we remove until these backups are overwritten, but we will not make further use of this information. Note that we will retain any information you submit to us if we are required by law to do so.
By using this website, you agree not to disrupt or intercept our electronic information posted on this website or on any of our servers. You also agree not to attempt to circumvent any security features of our website, and to abide by all applicable, local, state, federal and international laws.
Serious complications may occur in any surgery, including da Vinci® Surgery, up to and including death. Examples of serious or life-threatening complications, which may require prolonged and/or unexpected hospitalization and/or reoperation, include but are not limited to, one or more of the following: injury to tissues/organs, bleeding, infection and internal scarring that can cause long-lasting dysfunction/pain. Risks of surgery also include the potential for equipment failure and/or human error. Individual surgical results may vary.
Risks specific to minimally invasive surgery, including da Vinci Surgery, include but are not limited to, one or more of the following: temporary pain/nerve injury associated with positioning; temporary pain/discomfort from the use of air or gas in the procedure; a longer operation and time under anesthesia and conversion to another surgical technique. If your doctor needs to convert the surgery to another surgical technique, this could result in a longer operative time, additional time under anesthesia, additional or larger incisions and/or increased complications.
Patients who are not candidates for non-robotic minimally invasive surgery are also not candidates for da Vinci® Surgery. Patients should talk to their doctor to decide if da Vinci Surgery is right for them. Patients and doctors should review all available information on non-surgical and surgical options in order to make an informed decision. For Important Safety Information, including surgical risks, indications, and considerations and contraindications for use, please also refer to http://www.intuitivesurgical.com/safety. Unless otherwise noted, all people depicted are models.
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