Contact Us
Billing
If you are an existing Intuitive Surgical customer and have billing questions, please contact our Accounts Receivable Department at 408-523-2216 within the United States or at +41.21.821.20.20 from outside the United States.
Employment
For more information on career opportunities at Intuitive Surgical, please visit the Careers section of this site.
Investors
Please note, Intuitive Surgical will not answer investor-related questions submitted via email unless a phone number for a reply is provided. Please refer to the Investors section of this site, and to email us, click here.
News and Media
Please visit the Newsroom area of this site to download product photos and other resources for media professionals. To request a media kit or interview, please contact our corporate headquarters, toll-free at 800-876-1310. From outside the United States, please call +41.21.821.20.00. To email us, click here.
Patients
For more information, please refer to the Patient Resources section, and use our hospital locator to find a doctor or hospital using the da Vinci Surgical System. Ask your doctor about whether da Vinci Surgery may be appropriate for you, and always ask about the risks and benefits of all medical treatment options.
Product Support
If you have questions about your installation, please contact our Product Support Department toll-free at 800-876-1310. From outside the United States, please call +41.21.821.20.30.
Reimbursement Support
For questions about reimbursement, please refer to our information sheet on laparoscopic robotic surgery coding and reimbursement considerations or call our Reimbursement Hotline at 1-888-868-4647 x3128. From outside the United States, please call +41.21.821.20.20.
Product Training
For more information on customer and distributor training, please contact your local Intuitive Surgical sales representative. For local representative contact information, please call our Customer Service Department toll-free at 800-876-1310. From outside the United States, please call +41.21.821.20.20.
Sales
For questions about products and services, please contact our Customer Service Department toll-free at 800-876-1310. From outside the United States, please call +41.21.821.20.20. To email us, click here.
Suppliers
As of April 2009, Intuitive Surgical is now required to submit subcontracting information to the government relative to small business classification. Use the Supplier Classification Form to update your information with us.
Web Site
For comments or questions regarding the Intuitive Surgical web site, please email the webmaster.
Contact Information
U.S. Headquarters
Intuitive Surgical, Inc.
1266 Kifer Road, Building 101
Sunnyvale, CA 94086-5304
Phone: 408-523-2100
Fax: 408-523-1390
|
European Office
Intuitive Surgical, Sàrl
1 Chemin des Mûriers
1170 Aubonne, Switzerland
Front desk: +41.21.821.20.00
Main Fax: +41.21.821.20.01
Technical Support: +41.21.821.20.30
Fax for Customer Service & Technical Support: +41.21.821.20.21
|
Asia Pacific Office
Intuitive Surgical Sarl Shanghai Representative Office
Room 1601A, 16/F, Feidiao
International Building
1065 Zhao Jiabang Road,
Shanghai 200030, P.R. China
Main: +8621 51581633
Main Fax: +8621 5158 1634 |
