Contact Us

• Billing
• Employment
• Investors
• News & Media
• Patients
• Product Support
• Product Training
• Reimbursement
• Sales
• Suppliers
• Web Site
• Other Contact Information

Billing

If you are an existing Intuitive Surgical customer and have billing questions, please contact our Accounts Receivable Department at 408-523-2100 within the United States or at +41.21.821.20.20 from outside the United States.

Employment

For more information on career opportunities at Intuitive Surgical, please visit the Careers section of this site.

Investors

Intuitive Surgical does not answer investor-related questions submitted via email unless a phone number for a reply is provided. Please refer to the Investors section of this site, and to email us, click here.

News & Media

Please visit the Media section of this site to download product photos, a media kit and other resources for members of the media. To request a media interview, please contact corporate communications at , toll-free at 408-523-7337 and someone will return your call promptly.  From outside the United States, please call +41.21.821.20.00. The media line is staffed from 6am PT - 6pmPT. (9am ET - 9pm ET)

Patients

For more information, please refer to the Patient Resources section, and use our surgeon locator or hospital locator to find a doctor or hospital using the da Vinci Surgical System. Ask your doctor if da Vinci Surgery may be appropriate for you, and always ask about the risks and benefits of all medical treatment options.

Product Support

If you have questions about your installation, please contact our Customer Support Department toll-free at 800-876-1310. From outside the United States, please call +41.21.821.20.30.

Product Training

For more information on customer and distributor training, please visit our Training section or contact your local Intuitive Surgical sales representative. For local representative contact information, please call our da Vinci Resource Center toll-free at 877-408-3872. From outside the United States, please call +41.21.821.20.20.

Reimbursement Support

For questions about reimbursement, please refer to our information sheet on laparoscopic robotic surgery coding and reimbursement considerations or call our Reimbursement Hotline at 1-888-868-4647 x3128. From outside the United States, please call +41.21.821.20.20.

Sales

For questions about products and services, please contact our da Vinci Resource Center toll-free at 877-408-3872. From outside the United States, please call +41.21.821.20.20. To email us, click here.

Suppliers

Since April 2009, Intuitive Surgical has been required to submit subcontracting information to the government relative to small business classification. Use the Supplier Classification Form to update your information with us.

Web Site

For comments or questions regarding the Intuitive Surgical web site, please email the webmaster.

Contact Information

U.S. Headquarters Intuitive Surgical, Inc. 1266 Kifer Road, Building 101 Sunnyvale, CA 94086-5304 Phone: 408-523-2100 Fax: 408-523-1390	European Office Intuitive Surgical, Sàrl 1 Chemin des Mûriers  1170 Aubonne, Switzerland Front desk: +41.21.821.20.20 Toll Free: +800.0821.2020 Main Fax: +41.21.821.20.01 Technical Support: +41.21.821.20.30 Fax for Customer Service & Technical Support: +41.21.821.20.21
Asia Pacific Office Intuitive Surgical Sarl Shanghai Representative Office 2051, 20th Floor the Center, No. 989 Chang Le Road Shanghai 200031 P.R. China Tel: +86 21 5116 6882 Fax: + +86 21 5116 6899